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RECALL ALERT UPDATE – Nature’s Variety Expands Recall Of Chicken Formula and Organic Chicken Formula Raw Frozen Diets For Dogs and Cats

March 9, 2010

This information comes from the Pet Supplies “Plus” web site.  It is an update to an earlier recall, which now includes an expanded date range for the recalled products:

Recall Alert

Expanded Recall Affects ALL Products That Have A
“Best If Used By” Date Of 02/5/11 Or EARLIER

Nature’s Variety is voluntarily recalling its Chicken Formula and Organic Chicken Formula raw frozen dog and cat foods.  The recall affects all of the company’s chicken formula foods with Best If Used By dates of 02/5/11 or any earlier date. This includes all products that have a Best If Used By date for this year – 2010, or a Best If Used By date for January 2011.  The recalled Chicken Formula food includes medallions, patties and chubs.

If you have any affected Nature’s Variety Chicken Formula or Nature’s Variety Organic Chicken Formula raw frozen dog and cat food, please stop feeding it to your pet immediately and return it to PSP for a complete refund. (Please see the “Return Guideline” below for information on the disposal and refund/return of opened products.)

If you have any questions or concerns about your Nature’s Variety Chicken Formula and Nature’s Variety Organic Chicken Formula raw frozen dog or cat food, or are unsure whether or not your food is affected by this recall, please stop feeding the food to your pet immediately and return it to PSP for a full refund.

Nature’s Variety voluntarily recalled some Chicken Formula Raw Frozen diets in January after testing by an outside facility indicated that some of the products may be contaminated with Salmonella. As a precaution, Nature’s Variety has now voluntarily expanded the recall to include all of its chicken formula dog and cat products with a Best It Used By date of 02/5/11 or earlier. (This means that all chicken formula diets with 2010 Best If Used By dates and January 2011 Best If Used By dates are also covered by the expanded recall.)

Please note that none of Nature’s Variety other Raw Frozen Diets are involved in this recall other than chicken, nor are any other Nature’s Variety products involved in this recall.

  • Chicken Formula 0.75 lb Taste of Raw Medallions
  • Chicken Formula 3 lb medallions
  • Chicken Formula 6 lb patties
  • Chicken Formula 2 lb single chubs
  • Chicken Formula 12 lb retail display case of chubs
  • Organic Chicken Formula 3 lb medallions
  • Organic Chicken Formula 6 lb patties

The “Best If Used By” date is located on the back of the package above the safe handling instructions. 

Consumers with additional questions can call the dedicated Customer Care line at Nature’s Variety at 800-374-3142.  Or, consumers can email Nature’s Variety directly by visiting  


If you have purchased one of the affected products stop feeding it to your pet immediately, and return any unopened product to PSP for a full refund or replacement.  If your package has been opened, please dispose of the raw food in a safe manner by securing it in a double sealed bag or similar container and then placing it in a covered trash receptacle. Then, bring your receipt (or the empty package in a double sealed bag) to PSP retailer for a full refund or replacement.

People handling raw food can become infected with Salmonella – and Salmonella can be transferred from pets to people. So be sure to wash and rinse your hands thoroughly with soap and very warm water after handling the affected food. Use a paper towel to turn the faucet on and off when washing hands. Dry hands with a paper towel and dispose of all paper towels after use.

Food preparation surface areas and utensils that came into contact with the affected food should also be thoroughly cleaned and dried with paper towels that are then discarded. Following cleaning, these areas should be disinfected.  Pet bedding or crates should also be cleaned thoroughly and then treated with a pet-safe disinfectant, as should a cat’s litter box.

If your pet food is affected by this recall, you will also have to disinfect your pet’s food and water bowls. This is typically done by letting the bowl soak in a mild bleach solution (a cap full of bleach in a gallon of water). Always follow manufacturer’s guidelines when using a disinfecting product. Be sure to rinse your pet’s bowls thoroughly after disinfecting with a bleach solution. Dry rinsed bowls and make sure the scent of bleach has disappeared completely before putting food or water in the bowls and reintroducing them to your pet.  (Consult your veterinarian for advice pertaining to your specific pet.)

It is difficult to eliminate salmonella from plastic bowls. If you use a plastic bowl and your food was affected by the recall, you should replace it. (Stainless steel bowls are easier to clean and disinfect.)

Areas where bowls, utensils and other items are cleaned should be cleaned and disinfected themselves.  You should not clean these items in areas where your family’s food is prepared.

Since Salmonella can remain in a pet’s feces, extra care should be taken to pick up and safely dispose of dog feces, and when cleaning a cat’s litter box.

It is critically important that young children, pregnant women, people undergoing chemo therapy, people recovering from an illness and seniors avoid exposure to salmonella, so they should not be involved in cleaning affected food bowls and food preparation areas or disposing of feces if your pet’s food was recalled.

Healthy people infected with Salmonella may experience some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping, or fever.  

Although rare, Salmonella can result in more serious ailments including arterial infections, endocarditis (inflammation of the lining of the heart), arthritis, muscle pain, eye irritation, or urinary tract symptoms. Consumers exhibiting these signs after having contact with the affected product should contact their health care provider.

Pets with Salmonella infections may become lethargic and have diarrhea or bloody diarrhea, fever, or vomiting. Some pets may experience only a decreased appetite, fever, or abdominal pain. Infected, but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed any of the affected products and is experiencing any of these symptoms, please contact your veterinarian immediately.

Once again, here is the contact information for the Customer Care line at Nature’s Variety 24 hours a day, 7 days a week at 800-374-3142.  You can also email Nature’s Variety directly by visiting

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