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RECALL ALERT: Radio Systems Recalls Power Adaptors for PetSafe Heated Beds

July 1, 2010

This information comes from PetSuppliesPlus.com

Radio Systems Corp. of Knoxville, Tenn., has issued a voluntary recall of approximately 20,000 power adaptors for its PetSafe branded heated pet beds because they pose a fire risk.

This product is NOT sold by Pet Supplies “Plus”. We are issuing this recall notification as a public service to our customers, as part of our commitment to alert pet owners to any potential hazard to their pets, regardless of the source.

The power adaptors were sold with the PetSafe Heated Wellness Sleeper models PCU00-10911 (small), PCU00-10912 (medium) and PCU-10913 (large) at pet specialty stores, catalogs and online retailers from late 2006 through early 2010, according to the company.

When the adaptor is removed from the bed, it can cause arcing between the coil spring covering the electrical wire and the metal connector, posing a fire and burn hazard to consumers, according to the U.S. Consumer Product Safety Commission. Radio Systems said it has received three reports of melted power adaptor connectors. No injuries or fires have been reported.

The Heated Wellness Sleepers were produced with hunter green and sand, military blue and sand, and khaki and sand colored covers and have a jacquard PetSafe logo stitched on the front (see figure 1).


The recalled power adaptors are identified by the markings “HON-KWANG,” “PLUG IN CLASS 2 TRANSFORMER,” and “MODEL NO: K12-800” (see figure 2) and have a spring coil covering the length of the electrical wire (see figure 3). Power adaptors without spring coils are not affected by this voluntary recall.

Consumers are urged to stop using the recalled product immediately and call Radio Systems Corp.’s customer care at 1-800-732-2677 for instructions on how to receive a free replacement power adaptor with the return of the old power adaptor.

Consumers may also mail their old power adaptor to the following address with their name, address, phone number, and other contact information, and Radio Systems will ship a new power adaptor:

Radio Systems Corporation
Attention: Recall
10427 Electric Avenue
Knoxville, TN 3793

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